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VERIZON and COMCAST DELIVERY ISSUES

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I wanted to forward this on to you, so you would be aware of it and how you can

help resolve it.

Judy

 

VERIZON and COMCAST DELIVERY ISSUES

We began receiving reports today that some Verizon and Comcast users are having

trouble receiving messages from Groups. Unfortunately, there is nothing we can

do to address this issues. We are sending the messages to Verizon and Comcast,

but they are either bouncing them, delaying them, or dropping them. And this

despite the fact that we have filled out (multiple times) the information that

Verizon and Comcast ask for in these situations.

 

At this point, the only thing that is likely to help the problem is for enough

Groups users to complain to Verizon and Comcast so that they feel compelled to

take action. And when you do complain, there are three things you can do to make

it more likely your complaint will be acted upon:

1. If there is information about your latest bounced message on your

" bounce history page " , send it along with your complaint.

http: /// member/preferences/communication/bounce_history?

email=YOUREMAILADDRESS is the direct link to your bounce history.

(remember to replace " YOUREMAILADDRESS " with your email address).

2. If the problem is messages being delayed (rather than not delivered), send

them the full headers of your delayed message.

http://www.fraudaid.com/find_headers.htm

3. Point them to this group, which is designed for ISP Admins:

http://tech.ygmailadmin/

 

We're sorry for the hassle and inconvenience these problems cause.

 

- Gordon

 

 

 

 

 

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I never saw this, I'm happy you got a copy Judy.  It's also ATT and others.  I

have had so many people writing from other groups I help moderate.  I sure hope

it gets fixed soon.

Donna

 

Just like my daddy used to say.He used to say soulshine,Its better than

sunshine,Its better than moonshine,Damn sure better than rain.SOURCE:

Soulshine-Allman Brothers Band

 

--- On Thu, 7/30/09, wwjd <jtwigg wrote:

 

 

wwjd <jtwigg

VERIZON and COMCAST DELIVERY ISSUES

Undisclosed-Recipient

Thursday, July 30, 2009, 9:35 AM

 

 

 

 

 

 

I wanted to forward this on to you, so you would be aware of it and how you can

help resolve it.

Judy

 

VERIZON and COMCAST DELIVERY ISSUES

We began receiving reports today that some Verizon and Comcast users are having

trouble receiving messages from Groups. Unfortunately, there is nothing we can

do to address this issues. We are sending the messages to Verizon and Comcast,

but they are either bouncing them, delaying them, or dropping them. And this

despite the fact that we have filled out (multiple times) the information that

Verizon and Comcast ask for in these situations.

 

At this point, the only thing that is likely to help the problem is for enough

Groups users to complain to Verizon and Comcast so that they feel compelled to

take action. And when you do complain, there are three things you can do to make

it more likely your complaint will be acted upon:

1. If there is information about your latest bounced message on your

" bounce history page " , send it along with your complaint.

http: //groups.. com/ member/preferences/ communication/ bounce_history?

email=YOUREMAILADDR ESS is the direct link to your bounce history.

(remember to replace " YOUREMAILADDRESS " with your email address).

2. If the problem is messages being delayed (rather than not delivered), send

them the full headers of your delayed message.

http://www.fraudaid .com/find_ headers.htm

3. Point them to this group, which is designed for ISP Admins:

http://tech. groups.. com ygmailadmin/

 

We're sorry for the hassle and inconvenience these problems cause.

 

- Gordon

 

 

 

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