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Global fishiness

How can Wal-Mart sell Chilean salmon for $4.84 a pound? An excerpt from

" The Wal-Mart Effect. "

 

Editor's note: In 2006, the name Wal-Mart may have more polarizing

power than any other corporate brand. The world's most powerful company

is an economic juggernaut, political flashpoint and social phenomenon.

In " The Wal-Mart Effect, " a thoughtful, comprehensive examination of

how those famous " everyday low prices " are changing the world, Fast

Company writer Charles Fishman offers up a compelling look at the

company that, more than any other firm, is driving the global economy.

 

By Charles Fishman

 

 

Jan. 23, 2006 | The glass seafood display case in Wal-Mart Supercenter

#2641 near Allentown, Pennsylvania, is small, but it is a mouthwatering

testament to the power of global sourcing. From Thailand -- sea

scallops and three kinds of shrimp. From Namibia -- orange roughy. From

the United States -- swordfish steaks and fresh shrimp. From China --

squid, scallops, tilapia, and crawfish. From Russia -- Alaskan king

crab. From the Faeroe Islands -- cod. (The Faeroe Islands are an

archipelago in the North Atlantic, halfway between Iceland and Norway,

population forty-seven thousand -- no Wal-Mart, but some Wal-Mart

effect.)

 

Every item for sale is meticulously labeled -- kind of fish and country

of origin -- but also whether the seafood is farm raised or wild

caught, and whether it has been previously frozen. The signs themselves

conjure exotic images. The squid are a " wild-caught product of China. "

Wild, indeed.

 

Right down front in the display case, with fillets thick and long

enough that they run from the front of the case all the way to the

back, is a platter of Atlantic salmon. Each fillet, the flank of big

fish, is gleaming and vivid pink-orange. The salmon is a " farm-raised

product of Chile, " according to the sign, and it's fresh. It managed to

get from southern Chile to a small town seventy miles outside

Philadelphia -- more than five thousand miles -- without even being

frozen. The salmon fillets are priced at $4.84 a pound. Almost any

American over thirty is old enough to remember a time when you could

hardly buy a quarter of a pound of salmon for $5.00. Any American over

forty can recall an era when salmon was a delicacy. A half pound of

smoked salmon, the kind you'd put on a bagel, might have cost $16.00 or

$20.00. But there it is, in the Wal-Mart display case -- pink, oily,

and alluring -- salmon fillets for $4.84 a pound. That's not a special;

it's the everyday low price, and available in most supercenters from

one end of the country to the other. It's a couple of dollars a pound

cheaper than farm-raised salmon at a typical supermarket. It's less

than half the price of the farm-raised salmon sold by Whole Foods.

 

 

Salmon for $4.84 a pound is a grocery-store showstopper. If prices

contain information, if prices are not just a way of judging whether

something is expensive or affordable but contain all kinds of other

signals about supply, demand, prestige, and even the conditions under

which products are made (bad freeze in Florida, expensive orange juice;

hurricane on the Gulf Coast, expensive gasoline), then salmon for $4.84

a pound is a new, unintended Wal-Mart effect. It is a price so low that

it inspires not happiness but wariness. If you were so inclined, you

couldn't mail a pound of salmon back to Chile for $4.84. It's a price

so low, it doesn't seem to make sense if you think about it for even a

moment. Salmon at $4.84 a pound is a deal that looks a lot like a

gallon jar of Vlasic dill pickles for $2.97 -- it's a deal too good to

be true, if not for us as the customers, then for someone, somewhere.

What exactly did Wal-Mart have to do to get salmon so cheaply?

 

The Atlantic salmon fillet in grocery display cases and on restaurant

menus is, as one expert in the business says, " a factory product " --

hatched from eggs, raised to adolescence in freshwater hatcheries,

grown to maturity over two years in open-topped ocean cages of

thousands of fish suspended in cold coastal waters. And most of the

farm-raised salmon we eat comes from Chile -- 65 percent of the farmed

salmon sold in the United States is imported from Chile; most of the

rest comes from Canada. As bemusing as it is to see how salmon has

found a place on American menus and plates as a kind of affordable

luxury, salmon really has conquered the economy of southern Chile. The

area around Puerto Montt, six hundred miles south of Santiago, now has

eight hundred salmon farms, and the salmon business provides nearly one

in ten of the area's jobs. In 2005, Chile expected to export $1.5

billion worth of fresh-packed salmon, with 40 percent of it coming to

the United States. Salmon is the second largest export in Chile now,

behind copper, ahead of fruit.

 

 

 

" Five years ago, " says Rodrigo Pizarro, " salmon wasn't on the list

of

exports. Chile didn't have any salmon twelve years ago. " Pizarro is an

economist who heads Terram, a Chilean foundation dedicated to promoting

sustainable development in Chile. Understanding the impact of salmon

farming is one of Pizarro's most urgent projects. When he says that

twelve years ago Chile didn't have any salmon, he's not exaggerating

for effect. He means it literally.

 

Not only is the Atlantic salmon not native to Chile -- the Chilean

coastline, of course, runs along the Pacific -- but as Pizarro puts it,

" Atlantic salmon is an exotic species in the whole Southern

Hemisphere. " The Atlantic salmon doesn't appear naturally anywhere

south of the equator. Farming salmon in Chile is a bit like farming

penguins in the Rocky Mountains. Now, however, not only are there far

more Atlantic salmon in Chile than people, there are ten times as many,

maybe even one hundred times as many. More salmon are harvested in

Chile now than anywhere else in the world, including Norway. Even as

the price has drifted down, the value of Chile's salmon exports has

risen nearly 70 percent in five years. Chile wants to increase the

amount of salmon it exports by 50 percent again by 2010.

 

In just a decade, salmon farming has transformed the economy and the

daily life of southern Chile, ushering in an industrial revolution that

has turned thousands of Chileans from subsistence farmers and fishermen

into hourly paid salmon processing-plant workers. Salmon farming is

starting to transform the ecology and environment of southern Chile

too, with tens of millions of salmon living in vast ocean corrals,

their excess food and feces settling to the ocean floor beneath the

pens, and dozens of salmon processing plants dumping untreated salmon

entrails directly into the ocean.

 

Pizarro is thoughtful, direct, and passionate about his country without

being excitable. " Anyone who is working in a salmon plant, it's very

much a factory-type system, " he says. " It's an industrial-type system.

If you were to see the factory, it's just like Charlie Chaplin's movie

" Modern Times. " The plants are very clean, very modern, with proper

apparel and gloves. The issue is not the health conditions of the fish.

It's the labor conditions of the workers " -- long hours, a demanding

pace using razor-sharp filleting implements, low pay. As for the farms

themselves, he says, " All the information we have indicates that the

environmental impact is considerable. "

 

Wal-Mart is not just another customer of farm-raised Chilean salmon.

Wal-Mart is either the number-one or number two seller of salmon in the

United States (the other top seller is Costco), and Wal-Mart buys all

its salmon from Chile. Wal-Mart, in fact, may well buy one third of the

annual harvest of salmon that Chile sells to the United States. That

kind of focused purchasing in an arena of surging production is one

part of how Wal-Mart delivers salmon for $4.84 a pound to supercenters

around America. Chilean salmon needs markets; Wal-Mart has 1,906

supercenters. That kind of focused purchasing also gives Wal-Mart and

its customers a unique window on the impact all that salmon raising,

salmon buying, and salmon selling is having far away from Bentonville,

in southern Chile. Does it matter that salmon for $4.84 a pound leaves

a layer of toxic sludge on the ocean bottoms of the Pacific fjords of

southern Chile?

 

Wal-Mart's ability to reach in and remake the operations of its

suppliers is unchallenged. And Wal-Mart's single-minded focus on using

that power to reduce price has sent waves of change across the U.S.

economy and around the globe. But what if Wal-Mart imposed conditions

on its suppliers that went beyond cost, efficiency, and on-time

delivery? What would the ripples from that look like?

 

Rodrigo Pizarro has a calm appreciation for both the impact of the

salmon industry in Chile and the opportunity. He also has a

sophisticated appreciation for American business and consumer culture.

" I know what kind of story Wal-Mart has, " he says. " I am not naive

about Wal-Mart. " Pizarro's undergraduate degree is from the London

School of Economics, his Ph.D. is from the University of North Carolina

at Chapel Hill. How does he think Americans should think about that

salmon in the seafood display case at Wal-Mart, selling for $4.84 a

pound?

 

" I remember when I was in the United States, you had a debate about

Kathie Lee Gifford promoting clothes which were produced in an offshore

factory with awful labor, " says Pizarro. In 1996, at a congressional

hearing, a well-known labor rights activist revealed that the workers

in a Honduran factory making a line of clothes under the TV

personality's name were children. The Kathie Lee Gifford line was sold

exclusively at Wal-Mart. By the time the use of child labor became

public, Wal-Mart had stopped using the factory. But the ensuing scandal

took Gifford and Wal-Mart by surprise, and the publicity was scorching.

Forbidding child labor is one of the absolutes of the global economy.

But the larger issue of the overseas factory conditions where products

sold in the United States are made is still being navigated gingerly by

multinationals. They don't necessarily want to assume the

responsibility, and the cost, for monitoring everything that goes on in

workplaces in countries that have their own laws, cultures, and

enforcement mechanisms; they also don't want to have to explain

dramatic, unsettling revelations about how the familiar products they

sell manage to have such low prices.

 

Pizarro is thinking not of child labor in particular, but of the

widespread public outrage when American shoppers connected clothing

they were familiar with a well-known personality, and sweatshop factory

conditions.

 

Says Pizarro, " Increasingly, the American consumer is aware of these

types of working conditions, and the salmon is the same as the clothes.

The only difference is, what is being produced by these workers is

something the American consumer is feeding to his children. "

If you look at the growth of three things between 1990 and 2005, the

graphs are near perfect shadows of one another: farmed-salmon

production in the world, farmed-salmon production in Chile, and

Wal-Mart's grocery business. They all start low on the scale, and go

almost vertical after a few years. Wal-Mart did not create the

farmed-salmon business; Wal-Mart did not plant the salmon farms in

southern Chile. But the dramatic growth of domesticated salmon drove

down prices for salmon and fed Wal-Mart's ability to deliver salmon to

the fish counter; and the dramatic growth of Wal-Mart's grocery

business created a huge opportunity, and a huge appetite, for salmon

that has fed the salmon-farming industry.

 

The total world salmon harvest in 1985 was fifty thousand metric tons.

It doubled in two years. By 1990, it was three hundred thousand metric

tons. As the 1990s dawned, the Canadians and the Chileans started

aggressively farming salmon, and the price started to drop dramatically

as the worldwide supply surged.

 

Salmon farming in Chile was spurred by a business incubator called

Fundación Chile, according to Rodrigo Pizarro. " A lot of young

businessmen, in the late 1980s and early 1990s, men who were the sons

of families with historical business ties, found out about salmon and

went to the south to find out what was happening, " says Pizarro. " They

went to a sort of frontier area -- and they stayed in those places and

built this industry. It took five or ten years. " Among other things,

Chile's rugged coastline is much like Norway's, dotted with inlets and

fjords that provide the kind of protection that pens of farmed fish in

the ocean need.

 

 

James Anderson, an aquaculture expert at the University of Rhode

Island, has visited the salmon farms of Chile as part of his academic

work. " They had no history of aquaculture in Chile, " he says. " None

at

all. But there is a real entrepreneurial spirit in Chile. And they had

cheap labor, and a cheap environment. " Salmon farming flourished.

 

Now, says Anderson, you can get salmon from farms in Chile up to the

United States faster than you can get it down from Alaska. " In Chile, "

he says, " they harvest the fish early, early in the morning, when it's

still dark. They get it to the processing plants near the farms right

in the morning. Then it's on a truck or a plane to Santiago, and then

on a plane to Miami. There's fish killed in southern Chile that is in

Miami or New York in under forty-eight hours. "

 

 

 

 

In 1985, the total world farmed-salmon harvest for the year was fifty

thousand metric tons. Twenty years later, in 2005, Chile sent ten

thousand metric tons, just to the United States, just in January.

 

Salmon farming on a commercial scale is really only twenty years old,

and on a mass scale, it's more like ten years old. Aquaculture is an

industry growing much more quickly than its impact can be measured,

understood, and managed.

 

" Have you ever seen a hog farm? " asks Gerry Leape, vice president of

marine conservation for the National Environmental Trust, a

Washington-based environmental nonprofit group. " These fish are the

hogs of the sea. They live in the same sort of conditions, it's just in

water. They pack them really closely together, they use a lot of

prophylactic antibiotics, not to treat disease, but to prevent it.

There's lots of concentrated fish waste, it creates dead zones in the

ocean around the pens. "

 

Jennifer Lash is executive director of the Living Oceans Society, a

marine conservation group in British Columbia, which is one of two

centers of salmon farming in Canada. " Salmon are generally raised in

open-net pens, " she says. " There is a metal cage on the surface, with

nets hanging down to a netted bottom.

 

" The density of fish depends on the nation, but they grow tens of

thousands of fish per net, 1 million or 1.5 million per farm. Then they

all go poo. There is a huge amount of waste going into the ocean.

People say, oh, that's natural, all fish go poo in the ocean. But not

in that kind of concentration. It just smothers the seabed. " One

million salmon produce the same sewage, says Leape, as sixty-five

thousand people.

 

The ocean pens suffer from another source of pollution -- excess feed.

Any food that isn't consumed settles to the ocean floor, adding to the

layer of feces. The waste itself contains residues of antibiotics and

other chemicals used to keep the fish healthy during the two years it

takes them to grow to harvestable size.

 

All those problems are manageable; it's just that managing them costs

money, and if there is no reason to spend that money, no incentive,

then no one does.

 

In southern Chile, says Pizarro, the impact on the daily lives of the

local people comes not so much from the pens of fish as from the

processing plants built to prepare them for export. " What salmon

farming has done is move the people from subsistence agriculture to

factory work, " says Pizarro. " Salmon farming for the people is about

the processing plants, it's not about the farms. "

 

The plants themselves are modern and hygienic, in part because American

companies fear nothing so much as importing tainted food that sickens

their customers. Despite the cleanliness, the processing plants suffer

by most accounts from the kinds of sweatshop issues more commonly

associated with garment factories in developing nations.

 

" The hours worked are not respected, " says Pizarro. " There are a

lot of

women working in the processing plants. There are a series of issues in

terms of sexual harassment, in terms of hours worked standing up. They

are not allowed to go to the bathroom. And there are antiunion

practices. "

 

Pizarro is quite careful in discussing the labor issues. " Much of this

is denied by the companies, " he says. " But currently, the labor

standards are very weak, and they are very difficult to enforce. These

plants are very far away from Santiago. "

 

Part of the reason Wal-Mart can sell a salmon fillet for $4.84 is that,

as Leape puts it, " they don't internalize all the costs. " Pollution

ultimately costs money -- to clean up, to prevent, to recover from. But

right now those costs aren't in the price of a pound of Chilean salmon.

Salmon-processing facilities that are run with as much respect for the

people as the hygiene of the fish also cost money -- for reasonable

wages, for proper equipment, for enough workers to permit breaks and

days off. Right now those costs aren't in the price of a pound of

Chilean salmon either.

 

Groups like Pizarro's and Leape's, concerned about salmon's impact in

Chile and elsewhere, agree on two things. The salmon industry isn't

going away -- Chile has declared that it intends to increase production

another 50 percent by 2010. And the key to managing the impact of

salmon farming, to making the business sustainable for both Chileans

and their environment in the long term, isn't self-regulation or

government regulation. It's the customers, the big corporations who buy

salmon by the ton. Even the corporations realize that.

 

" When the guys with the checkbooks talk, " says Bill Herzig, " the

producers listen. " Herzig knows because he is one of the guys with the

big checkbooks. He's senior vice president of purchasing for Darden

Restaurants -- Red Lobster, Olive Garden -- for all proteins, including

seafood. " We own thirteen hundred restaurants, " says Herzig. " We

have

to have something to feed those customers, not just this year, but five

years and ten years from now. We won't put something on our menu if we

don't believe the supply is sustainable. "

 

That's why someone like Rodrigo Pizarro thinks a company like Wal-Mart

could have such a rapid and positive effect on improving conditions in

the salmon industry in Chile. Wal-Mart buys so much salmon that if it

imposed and enforced a set of standards on how salmon was to be raised,

and how salmon workers were to be treated, salmon farming and

processing companies would need to comply, either to keep Wal-Mart's

business or to stay competitive. And because the volume of purchasing

is so high, and because Chile is driving to further expand the supply

of farmed salmon, the improved conditions for both the salmon and the

people would not cause much of an increase in the price of a pound of

salmon in the seafood case.

 

" It wouldn't be considerably more, " says Pizarro, who is working on

just such a set of standards, backed by research, that he plans to

present to Wal-Mart and other companies in early 2006. " The increase in

cost is not something to pick a bone about. It would be 10 or 20 or 30

percent, a minor cost when you are making a long-term investment. "

 

The result could be a completely new kind of Wal-Mart effect --

Wal-Mart using its enormous purchasing power not just to raise the

standard of living for its customers, but also for its suppliers.

In July 2005, four Wal-Mart staff members traveled quietly to Chile to

look at conditions in the salmon industry. It wasn't a Wal-Mart trip;

the Wal-Mart staff members were part of a larger group of twenty

buyers, industry representatives, environmentalists, and others who

spent four days talking to Chileans, looking at salmon farms, and

touring processing plants.

 

Gerry Leape of the National Environmental Trust had two staff members

on the trip, along with representatives from several marine

conservation groups in British Columbia, where regulation of salmon

farming and salmon processing is further along than it is in Chile.

Rodrigo Pizarro met the group in Chile.

 

Part of the goal of the trip was to start developing a consensus on

what needs to be done to make salmon farming sustainable in Chile,

across a wide group of constituencies. The Wal-Mart staff members were

in the group for a couple reasons, according to Leape, Pizarro, and

others: to learn the dimensions of both the industry and the problems,

and to hear for themselves what Chileans have to say.

 

 

Wal-Mart, according to Leape, realizes that issues around salmon

farming in Chile are a potential flashpoint for it, a vulnerability, a

food version of the Kathie Lee Gifford problem. Indeed, for most of

2005, Wal-Mart was in quiet but consistent conversations with several

environmental groups to try to understand what kind of standards, and

what kind of enforcement, would solve the salmon-sourcing problem. The

conversations are a delicate dance, especially in a year when in the

United States, the Sierra Club and two major unions joined forces to

create an organization to publicly challenge Wal-Mart across a broad

front of its practices.

 

The environmental groups in conversations with Wal-Mart want to bring

along the big company toward a view that it can, that it must, use its

power to solve some of the environmental and labor problems that the

industries it relies on create. They think Wal-Mart could ultimately do

for corporate environmental stewardship what it has done for corporate

productivity and efficiency. Wal-Mart wants to be seen as taking

criticism seriously, and it wants to be seen as a responsible citizen.

But the environmental groups don't want to be duped, or co-opted, by a

Wal-Mart campaign that turns out to be more public relations than

substance. And Wal-Mart does not really know that much about taking

" externalities " into consideration in managing where its products are

coming from and how they are made. If salmon poo needs to be cleaned up

and properly disposed of, well, that's not a way of making salmon

cheaper -- it's potentially a way of making salmon more expensive. And

Wal-Mart must surely be worried that once you open the door to

considerations other than what's required by law, to considerations

other than what's required to improve efficiency and decrease cost --

well, where will the demands end? What won't people ask of Wal-Mart?

 

Indeed, it is possible to argue that it's not Wal-Mart's job to worry

about salmon farms in Chile. Protecting the waters of Chile, and the

workers of Chile, is the responsibility of the government of Chile.

Wal-Mart's job is to obey the law, and to deliver low prices. That, in

fact, is pretty much how things have looked from Bentonville for forty

years. But the global economy is turning out to be much more

complicated.

 

In Chile, according to four people who were with the group, the

Wal-Mart staffers were reserved, polite, and kept their own counsel.

They listened, but revealed little.

 

At one meeting, Rodrigo Pizarro got to speak directly with the Wal-Mart

representatives. " I was very insistent to them about the social

conditions of the workers, " says Pizarro. " My impression is, they were

very impressed by the sanitation conditions of the processing plants

they were taken to. But they were surprised by the claims of the labor

issues. On the other hand, they were very polite and willing to

understand the issues. "

 

The Wal-Mart representatives got a potent illustration of the

importance of the labor problems. The meeting was interrupted by labor

unions coming into the building and holding a rally inside to protest

the working conditions at the salmon-processing facilities. Pizarro

says the concerns of the workers cannot be lightly brushed over.

 

" What I told the Wal-Mart representatives, " Pizarro says, " is that

I am

convinced if the labor conditions are the way they are, it wouldn't be

surprising to me if an American consumer found a nail or a knife in

their fillets. Once Wal-Mart realizes that the same workers who are

producing the food product may sabotage it, then surely, for their own

self-interest, they will have an interest in seeing labor conditions

improved.

 

" When I said that to them, " says Pizarro, " clearly they were more

interested. "

 

Leape, of the National Environmental Trust, is not directly involved in

Wal-Mart's conversations about the salmon standards, but he knows the

people who are. " Wal-Mart will adopt standards. The question is how

strong they will be, " Leape says flatly. " They dictate terms to their

suppliers all the time -- how to produce it, what should be in it, what

they'll pay for it. They've got a responsibility, if they want a

sustainable product. "

 

Pizarro, too, is optimistic. " We don't have to impose very high

conditions to make a considerable improvement in people's lives, " he

says. " What I would say is, in a global economy, we're all globally

responsible. I think Wal-Mart will make changes. It has to. "

 

>From the outside, the changes look easier to impose than they will be.

For Wal-Mart, it's not simply about adding a few new bullet points to

the existing list requiring companies to deliver products on time, on

price, packaged the way Wal-Mart requires. Using Wal-Mart's purchasing

power to improve the environmental and working conditions under which

those products are produced requires a radical shift in thinking at the

home office, a willingness to admit that not every cost squeezed out is

good. But forty years of discipline and culture at Wal-Mart, from the

buyers in Bentonville out to the pallets lined up in Action Alley of

every store, runs counter to the hopes of Rodrigo Pizarro.

 

Pizarro knows one point of leverage that Wal-Mart never ignores:

shoppers. And he thinks if American consumers understand what's

required to deliver salmon at $4.84 a pound, they won't think the price

is worth the cost. " I wouldn't think American parents would want to

feed themselves or their children with something being produced by a

worker who is miserable, and who works in terrible conditions, " says

Pizarro. " And I don't think Wal-Mart should tolerate that. "

 

Excerpted from " The Wal-Mart Effect: How the World's Most Powerful

Company Really Works -- and How It's Transforming the American Economy "

by Charles Fishman. Reprinted

 

 

“Well, since you really wanna know. Quite simply, a missile defense shield is

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They’re in a bunker in Colorado ready to go up there and defend our country!

And that’s how it works, and it costs a lot of money folks. That doesn’t

cost $100. That’s what a box-cutter shield would cost, that’s what you guys

seem to be wanting.â€

David Cross

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