Diagnostic Help for Joe Williamson

[Guest guest]

Hi Joe,

While certainly does have bugs I don't think the

problems you've been experiencing are related to their service. The

primary reason being things have been working fine for everyone else

during the same time frame. runs the second largest web based

e-mail service on the internet and I'm willing to believe that they

are next to flawless at sending and receiving e-mails (your posts).

 

I would start with the easiest solution first. Log into our

Groups website and check your user preferences and make sure

you're configured to receive the posts via e-mail. There is an

option, one I personally have elected to use that let's you just

visit the site and read the posts when you want to. You should make

sure that this option is disabled.

 

Other Possibilities:

Another consideration is that you might not be receiving your

Groups e-mail, because of some e-mail filtration by your mail

server or e-mail reader. You should look into both. If you use a

web based e-mail service then your job will automatically be easier,

because you won't have to check your e-mail reader as well. If you

have a non web-based, POP3 e-mail account then you're job will be

slightly more difficult. You'd want to start by sending out a post

to the Group using a different e-mail reader and while using the

same reader check to see if your post and its responses arrive. If

you experience the same problem then it is most likely your e-mail

provider and you'd need to contact them directly. Regardless of

whether or not you use a pay e-mail service you will most likely be

able to get some technical support for this issue. Whether in your e-

mail reader, or on a web based e-mail service scour your settings and

make sure that you have all junk mail filtration disabled and see if

that doesn't make your Groups e-mails arrive without issue.

 

If you can't figure it out and are tired with messing with it then

you might try one of two easy solutions:

1. Easiest: Just visit the website, read and write your posts from

there after logging in

2. More Difficult: create a based web mail account and

interact with the rest of us through there. Using multiple tools

from the same provider often has its advantages.

 

Good Luck. I'm sure you'll get things working one way or another,

Christian Blackburn