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Online shopping experience (BAD ONE !!!)

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I had a VERY VERY bad on-line shopping experience,

just last month. A year ago I bought 2 Ejuva cleanses

for $300 each from NaturalHealthWay.com. The product

came, and everything was OK.

 

The problem arose 6 months later, when Pete (the

owner) called me and left a voice mail message that he

had, by accident sent me a shipment of Ejuva. I no

longer lived at the address he had on file, and he did

not leave me his phone number, so I though it would

take care of itself. He called and left a second

message this time with his phone number. I was busy

at work, and let a couple of days go by without

returning his call. He called a third time and left

another message (I never pick up my cell phone calls

at work). This time he swore at me saying that I had

stolen from him. He called me every swear word in the

book. He ended the call by saying " I just charged

your credit card for the product that I did not order,

have a nice day A$% H$ & # "

 

I panicked because I am not used to that kind of

interaction. I called the number he left, and it did

not work. I sent him an e-mail explaining that it is

not legal to charge someone for something that they

did not order or receive. He called me again, and

this time I had to answer it at work. I explained

that 1) I did not order this stuff, and 2) I did not

live at the address that he sent stuff to, and 3) I

didn't sign for it or receive it. He swore at me

called and called me a lier. I asked him to give me

the tracking number so I could check the shipment

status, because he did not seem to know this could be

done. It turned out that the shipment did not require

a signature, and it was " left on the porch " . It's not

a bright idea to send a $300 dollar shipment and not

require a signature. I e-mailed this information to

him, and asked him to credit my credit card (I didn't

know which one of three he had charged, and he would

not tell me). Meanwhile I called my credit card

company and could not see a charge on my cards. I

called my old landlord and he told me the apartment

was rented out to a corporation that used it for their

out of town guests. He also said that it was vacant

95% of the time. He checked and there was no package

on the porch.

 

I again sent Pete and email telling him this, and he

again sent me an e-mail full of obscenity, cursing me

out. I again asked him to confirm that he did not or

was not going to credit my card. He wrote back and

said that he was going to charge me. Again with the

obscenity. Now in an e-mail. ( I was so astonished, I

saved the e-mails, if anyone is interested).

 

I canceled my credit cards.

 

This was an unbelievably horrible experience.

Needless to say, I will order my Ejuva from someone

else.

 

I would not recommend this guy to anyone.

 

good luck

Rufus

 

 

--- mebronson <mbronson09 wrote:

> Hey all,

> I am a raw newbie and was wondering if anyone has

> had any negative

> online raw shopping experiences? If so, could you

> please share with

> others so we may fortunately avoid doing same.

 

>

> Thanks and God bless.

>

>

>

 

 

 

 

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