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RE:YL - ISO Certification

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As someone who spent five years administering an ISO-9000 (the " Quality "

standards) program, I have to throw in my 2 cents here.

 

The International Organization for Standardization ( " ISO " - it's *not*

an acronym) does NOT certify ANYTHING. ISO creates standards. End of

story. Each Country that uses these standards creates or designates an

Authority (in most countries it is a Government Agency, but not in the

US) that audits companies to confirm that they are meeting the ISO

standards they are required to meet. When I was doing ISO, we were not

allowed by our Auditor to use the phrase " ISO-Certified " . A visit just

now to www.iso.org shows that ISO still does not endorse a generic

" ISO-Certified " , they require that the specific standard be named, i.e.

" ISO-9000:2000 Certified " .

 

So, claiming that one's product is " ISO-Certified " without naming a

specific standard or set of standards tells us very, very little. And

as an aside on how ISO can be manipulated, the company I did ISO for had

the Warehouse certified compliant, so they could claim " ISO-9002

certified " , but that applied to the material handling processes in the

warehouse, NOT the manufacturing processes for the products.

 

Back to Lurkdom,

 

Melissa Bell

 

 

 

 

 

 

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And just in case anyone was wondering (doubtful I'm sure!) ... AFNOR stands for

the Association Francaise des Normes - in other words the French government's

standards organisation - they decide on the parameters of 'normal', ie, THE

standard, for all kinds of things, including some EOs. BTW - since when did

Mother Nature do 'normal' or 'standard'??!! Jane

-

Melissa Bell

Tuesday, November 30, 2004 5:36 PM

RE:YL - ISO " Certification "

 

 

 

As someone who spent five years administering an ISO-9000 (the " Quality "

standards) program, I have to throw in my 2 cents here.

 

The International Organization for Standardization ( " ISO " - it's *not*

an acronym) does NOT certify ANYTHING. ISO creates standards. End of

story. Each Country that uses these standards creates or designates an

Authority (in most countries it is a Government Agency, but not in the

US) that audits companies to confirm that they are meeting the ISO

standards they are required to meet. When I was doing ISO, we were not

allowed by our Auditor to use the phrase " ISO-Certified " . A visit just

now to www.iso.org shows that ISO still does not endorse a generic

" ISO-Certified " , they require that the specific standard be named, i.e.

" ISO-9000:2000 Certified " .

 

So, claiming that one's product is " ISO-Certified " without naming a

specific standard or set of standards tells us very, very little. And

as an aside on how ISO can be manipulated, the company I did ISO for had

the Warehouse certified compliant, so they could claim " ISO-9002

certified " , but that applied to the material handling processes in the

warehouse, NOT the manufacturing processes for the products.

 

Back to Lurkdom,

 

Melissa Bell

 

 

 

 

 

 

This communication, together with any attachments hereto or links contained

herein, is for the sole use of the intended recipient(s) and may contain

information that is confidential or legally protected. If you are not the

intended recipient, you are hereby notified that any review, disclosure,

copying, dissemination, distribution or use of this communication is STRICTLY

PROHIBITED. If you have received this communication in error, please notify the

sender immediately by return e-mail message and delete the original and all

copies of the communication, along with any attachments hereto or links herein,

from your system.

____________________

This e-mail has been scanned by MCI Managed Email Content Service, using

Skeptic technology powered by MessageLabs. For more information on MCI's

Managed Email Content Service, visit http://www.mci.com.

____________________

 

 

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