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A suggestion/complaint

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Most reverend Mother,

 

My whole family is a devotee of your holy self. Some of my relatives

are working in AIMS and yet a few others are students of the past and

present.

 

I have a complaint to lodge, but where and to whom I do not know. I

hope that this reaches to the right person conderned.

 

Attached to the AIMS at edappally, there are other shops and

establishments within the four walls of the complex. They,

especially the pharmacy, bookstall, and canteen are giving exemplary

service. The staff in these units are really polite and go out of the

way to help. But there are yet others, a few in nubmer though, out

to ruin the good name you have earned. The persons concerned are

these two elederly persons in white uniforms sitting in your store

next to the bank. Age should have made them more mature and polite,

but unfortunately, they are arrogant and rude in their behaviour. If

they are the owners please ignore this complaint. But if they are

serving you, I asm sorry to say that their case is pathetic. They

need some counselling in customer service. They should be ready to

get up from that seat and work if need be. Smile if they remember to

smile how.

 

The place is visited by people of all nationalities and from other

states as well. I suggest you put some young lady staff there

instead of these two gentlemen who are as good as the chairs they sit

on.

 

 

thanks and regards

 

unni M

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