Guest guest Posted December 22, 2005 Report Share Posted December 22, 2005 I have to share similar incident! I purchased HP printer which had a store rebate to be received once we submit the UPC code etc to rebate center. This process usually takes 6-8 weeks. I was checking ONLINE rebate link to find the status of my rebate. I had received e-mail also that my rebate was valid and soon the rebate check will be released. Eventhough another 3-4 weeks passed by but the check did not come to my mailbox! I checked with store manager regarding this. He gave me another rebate center number to call. I was given another number to call as the person whom I talk to could not locate the reference number. The person on the second number also did not help me saying he does not have my number on his database. I went to store manager again with the e-mail showing my check is going to be mailed to me but have not received and the documentation of calling of all the numbers that were given to me which showed that there was some problem. The store manager was nice to me and credited the rebate amount on my credit card verifying my purcahse information etc. Now the very next day I received the check by mail too! I called the store manager again and he requested me to bring the check to him so he can update his records. I could not go to the store due to some situation at home. Next day I went to that store and asked for that particular manager. The customer service person paged the manager 2-3 times at the interval of 5-10 minutes. I had to buy ink cartridges too! So I thought of getting those cartridges by the time manager shows up at desk. I was searching for specific ink cartridges but I could not locate somehow. One lady came to me and asked if I need help. I told her about the cartridges that I was looking for. She helped me finding those and than asked, if I would like to by some papers too! I politely said No, thanks. But I did ask her about the rebate issue as I was waiting for the manager and he has not been able to come to desk and I was waiting since long for him. I told her how I had already received the rebate amount that was credited to my account and I received the rebate check later on, so I want to give it back. The lady appreciated my honesty and asked me to use it towards buying these cartridges and again she suggested me to buy papers! I willingly agreed to buy papers as she had already saved me some money! Not only that but I had taken empty ink cartridge with me to get exact numbered cartridge. It fetched me another $ 3/- as there was some scheme to get cash back on empty ink crtridge return. We are small people with small needs. Baba grantings such small but precious blessings is a great thing for me. Jai Sai Ram Meera Bakshi --- Saraswathi sarvothaman <vigadvaith96 wrote: > Sairam > I Want To Share Some of the Experiences > Once My Husband's Boss gave a official Cheque And > A confidential letter to be handed over in delhi > office ..... Quote Link to comment Share on other sites More sharing options...
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