Guest guest Posted May 9, 2005 Report Share Posted May 9, 2005 "I do not think you have to formally speak about organisation culture. I think people automatically observe and follow the way you behave and act. Whenever we would set up a new centre, people would ask us, "How do you ensure that your organisation culture is going to be followed?" I found that if we sent a few of our veterans to set up that centre, then reflecting on their attitudes and behaviour, the new people would follow their example. Even if you have a rulebook that says differently, people will still follow what the leader does. They will follow the behaviour that they observe, not the behaviour that they read about in the rulebook. It is not the rules; it is the spirit in which the work is undertaken. So the only way I have found for a culture to be created is for the senior leaders to demonstrate the behaviour. They must be very clear about what they expect and the right way of doing things." ---N. S. Raghavan, Founder Director, Infosys, Bangalore, India © Global Dharma Center 2004 http://www.globaldharma.org Quote Link to comment Share on other sites More sharing options...
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