Technologically challenged - not AT

[Guest guest]

ROFLMAO! Thank you Vickie, a good giggle helps to reduce " finals Stress " .

 

K

 

Cheers!

Kathleen Petrides

The Purrfinicky Queen

Our Candles are the Cats Meow!

http://www.fatcatcandleco.com

 

 

 

[Guest guest]

Hi Everyone

 

If you think you've got problems understanding computers you won't feel so

bad after reading this....

 

Take heart, anyone among you who believes you are technologically

challenged; you " ain't seen nuthin' yet " . This is an excerpt from a Wall

Street Journal article:

 

1. Compaq is considering changing the command " Press Any Key " to " Press

Return Key " because of the flood of calls asking where the " Any " key is.

 

2. AST technical support had a caller complaining that her mouse was hard

to control with the dust cover on. The cover turned out to be the plastic

bag the mouse was packaged in.

 

3. A Dell customer called to say he couldn't get his computer to fax

anything. After 40 minutes of troubleshooting, the technician discovered

the man was trying to fax a piece of paper by holding it in front of the

monitor screen and hitting the " Send " key.

 

4. Yet another Dell customer called to complain that his keyboard no longer

worked. He had cleaned it by filling up his tub with soap and water and

soaking the keyboard for a day, then removing all the keys and washing them

individually.

 

5. A Dell technician received a call from a customer who was enraged

because his computer had told him he was " Bad and an invalid. " The tech

explained that the computer's " bad command " and " invalid " responses

shouldn't be taken personally.

 

6. A confused caller to IBM was having trouble printing documents. He told

the technician that the computer had said it " couldn't find printer. " The

user had also tried turning the computer screen to face the printer -- but

that his computer still couldn't " see " the printer.

 

7. An exasperated caller to Dell Computer Tech Support couldn't get her new

Dell Computer to turn on. After ensuring the computer was plugged in, the

technician asked her what happened when she pushed the power button. Her

response, " I pushed and pushed on this foot pedal and nothing happens. " The

" foot pedal " turned out to be the computer's mouse.

 

8. Another customer called Compaq tech support to say her brand new

computer wouldn't work. She said she unpacked the unit, plugged it in and

sat there for 20 minutes waiting for something to happen. When asked what

happened when she pressed the power switch, she asked, " What power switch? "

 

 

9. Another IBM customer had trouble installing software and rang for

support. " I put in the first disk, and that was OK. It said to put in the

second disk, and I had some problems with the disk. When it said to put in

the third disk, I couldn't even fit it in. " The user hadn't realized that

" Insert Disk 2 " implied to remove Disk 1 first.

 

10. A story from a Novell NetWire SysOp:

 

CALLER: " Hello, is this Tech Support? "

 

TECH: " Yes, it is. How may I help you? "

 

CALLER: " The cup holder on my PC is broken - and I am within my warranty

period. How do I go about getting that fixed? "

 

TECH: " I'm sorry, but did you say a cup holder? "

 

CALLER: " Yes, it's attached to the front of my computer. "

 

TECH: " Please excuse me. If I seem a bit stumped, it's because I am. Did

you receive this as part of a promotional at a trade show? How did you get

this cup holder? Does it have any trademark on it? "

 

CALLER: " It came with my computer. I don't know anything about a

promotional. It just has '4X' on it. "

 

At this point, the Tech Rep had to mute the caller because he couldn't stand

it. He was laughing too hard. The caller had been using the load drawer of

the CD-ROM drive as a cup holder and snapped it off the drive.

 

11. A woman called the Canon help desk with a problem with her printer.

The tech asked her if she was " running it under windows. " The woman

responded, " No, my desk is next to the door. But that is a good point. The

man sitting in the cubicle next to me is under a window and his printer is

working fine. "

 

Vicki Younger

Redgum Soaps

Australia's first solar powered soapmaking facility

www.redgumsoaps.com.au